Collaborative walkthroughs are a technique that my team used while rewriting our Help and adopting DITA. We believe that we were able to improve the user experience by improving the collaborative experience. Here is my presentation on our use of this technique.

Dr. Mike Hughes’ article, which I reference in the presentation, is available at UXMatters.com: http://www.uxmatters.com/MT/archives/000211.php

You can download a PDF of all the slides in my presentation here: Collaborative Walkthroughs Presentation Handout.

You can also download a higher quality version of the video presentation in ZIP format here: Collcaborative Walkthroughs Video.

I apologize for the bad sound quality in some places. I think replacing my soundboard might improve the quality of the voice over, but I want to share this with you now.